IT Service Point Technician | IT Servicetechniker Servicepoint (m/w/d)

Job Summary

As an IT Service Point Technician in Zuffenhausen, you will be the primary on-site contact for users, providing expert technical support and hardware management. Your day-to-day responsibilities involve performing error analysis and troubleshooting directly at the service point, managing incidents and service requests through a ticketing system, and maintaining a wide range of end-user devices including PCs, laptops, tablets, and smartphones. You will also provide professional advice to users regarding hardware and software products. This role is ideal for proactive professionals who enjoy direct user interaction and hands-on technical problem-solving. The position offers a modern working environment with significant creative freedom, intensive training, and the opportunity for permanent takeover after an initial period of personnel leasing. It is a perfect fit for those looking to advance their career with a leading managed IT services provider.