IT Systems Engineer | Fachinformatiker Systemintegration (m/w/d)

Job Summary

This role involves supporting an international team in Cologne by managing and maintaining network infrastructures. As an IT Systems Engineer, you will be responsible for the day-to-day maintenance of system documentation and providing expert technical support to both German and international users via telephone, email, and ticketing systems. You will play an active role in optimizing IT Service Desk processes and ensuring high service levels. This position is ideal for technical professionals with a strong background in Cisco networking environments who enjoy troubleshooting and customer communication. The role is initially offered through professional recruitment with a clear option for permanent takeover by the client company. It offers a modern working atmosphere, family-friendly culture, and continuous professional development opportunities in a vibrant international setting.