2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves providing high-level technical support and administration for Windows and Linux environments. As a 2nd Level Support Specialist, you will be responsible for the analysis and resolution of complex technical malfunctions within IT infrastructure, including networks and server systems. Your daily tasks will include collaborating with 1st and 3rd level support teams to ensure efficient problem escalation and the implementation of new technologies. You will also play a key role in system monitoring, performance optimization, and the maintenance of security policies through regular patching and updates. This position is ideal for technical professionals who enjoy project-based work, such as rollouts and migrations, and are comfortable working with a wide array of modern tools. The role is unique for its technological breadth, covering everything from virtualization and cloud technologies to automation and network protocols, offering significant variety and the opportunity to work in large-scale IT environments.