IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer (2nd Level), you will be responsible for the administration and maintenance of Windows and Linux server environments. Your daily activities will include analyzing and resolving complex technical disruptions within IT infrastructure, managing network systems, and supporting collaboration tools like Microsoft 365 and Teams. You will play a pivotal role in optimizing system performance through monitoring tools, implementing security patches, and contributing to large-scale projects such as migrations and automation initiatives. This role requires a high degree of technical versatility, as you will collaborate across support tiers to ensure stable operations. The position is particularly attractive for professionals who value continuous learning, as it offers the opportunity to work with a modern tech stack including cloud platforms (Azure/AWS), virtualization (VMware/Hyper-V), and automation tools (Ansible/Puppet) within a secure, permanent employment framework.