2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves the administration and maintenance of complex Windows and Linux server environments within a 2nd level support framework. As a technical expert, you will be responsible for analyzing and resolving infrastructure malfunctions, managing network systems, and supporting collaboration solutions like Office365 and MS Teams. Your daily tasks include monitoring system performance using tools like Grafana or SolarWinds, implementing security patches, and collaborating with both 1st and 3rd level support teams to ensure seamless IT operations. Beyond reactive support, you will contribute to strategic projects such as cloud migrations and automation initiatives using PowerShell or Python. This position is ideal for professionals who value data security, continuous learning, and the opportunity to work with cutting-edge technologies. The role offers a permanent contract and significant development potential through certifications, making it a strong choice for those looking to advance their technical career in a dynamic, large-scale IT environment.