IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)
ANG GmbH
Job Summary
This role involves the administration and support of complex Windows and Linux server environments within a 2nd level support framework. As an IT Support Engineer, you will be responsible for the analysis and resolution of technical malfunctions across IT infrastructure, including networks and server systems. Your daily tasks will include collaborating with 1st and 3rd level support teams, implementing security patches, and monitoring system performance using modern tools. You will also play a key role in IT projects such as migrations, rollouts, and automation initiatives. This position is ideal for technical professionals who value continuous learning and are comfortable working with a wide array of modern technologies. The role offers the unique opportunity to work in large-scale IT environments with a focus on data security and process optimization, supported by a permanent contract and clear paths for professional certification and development.
Required Skills
Education
Not specified
Experience
- Professional experience in 2nd level IT support and systems administration
- Proven experience in managing Windows and/or Linux operating systems
- Practical experience in network infrastructure and troubleshooting
- Experience in documenting IT processes and creating operational manuals
- Experience with virtualization platforms and server technologies
- Experience in implementing security policies and patch management
Languages
Additional
- Willingness to travel for projects is required. Must prioritize data protection and security in all IT operations.
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