2nd Level Support Technician | 2nd Level Support Techniker (m/w/d)

puro Personaldienstleistung GmbH

Leuna, Sachsen-Anhalt, Deutschland
Published Mar 25, 2026
Full-time
Permanent

Job Summary

This full-time position in Leuna involves providing comprehensive technical support for a leading IT consulting and service firm. As a 2nd Level Support Technician, you will be responsible for the independent repair of IT hardware, diagnostic troubleshooting of complex technical issues, and the installation and commissioning of various IT systems. Your daily routine includes maintaining and optimizing Windows operating systems and managing incidents through a central ticketing system. The role requires a structured approach to technical documentation and system integration. This position is initially offered via personnel leasing with a clear option for permanent takeover. It is an attractive opportunity for IT professionals seeking a long-term perspective, professional development, and a salary of up to €45,600. You will benefit from an intensive onboarding process and a supportive environment focused on digital transformation and cybersecurity.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.

Experience

  • At least 2 years of professional experience in 2nd level IT support
  • Professional experience in hardware and software maintenance
  • Experience in handling incident management and structured support processes

Languages

German (Fluent)English (Basic)

Additional

  • The position is located in Leuna and is a full-time, permanent contract role (initially via employee leasing with takeover option).