2nd Level IT Support Technician | 2nd Level Support Techniker (m/w/d)

puro Personaldienstleistung GmbH

Schongau, Bayern, Deutschland
Published Mar 25, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Support Technician in Schongau, you will serve as a critical technical resource for a leading IT consulting firm. Your daily responsibilities will involve performing hardware repairs, managing complex IT malfunctions, and installing, configuring, and commissioning various IT systems. You will be responsible for the maintenance and optimization of Windows operating systems while resolving incidents through a central ticketing system. This role requires a hands-on professional who can manage technical documentation and ensure high-quality service delivery for medium-sized enterprises undergoing digital transformation. The position is particularly attractive due to its long-term career perspectives, intensive onboarding, and a competitive salary up to €45,600. It offers a temporary-to-permanent contract structure, providing a clear path to a stable, long-term role within a company focused on cybersecurity and cloud transformation.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.

Experience

  • Minimum 2 years of professional experience in 2nd level IT support
  • Professional experience in hardware repair and complex IT troubleshooting
  • Proven experience in the installation and configuration of IT systems
  • Professional experience in Windows operating system maintenance and optimization
  • Experience working with central ticketing systems for incident resolution

Languages

German (Fluent)English (Basic)

Additional

  • The position is initially via temporary employment (Arbeitnehmerüberlassung) with a specific option for permanent takeover. Location is Schongau, Germany.