IT Support Specialist (Second Level) & Mobile Device Management Specialist | IT Support Second Level MDM Spezialist (w/m/d)

puro Personaldienstleistung GmbH

Wiesbaden, Hessen, Deutschland
Published Mar 25, 2026
Full-time
Permanent

Job Summary

This role involves taking ownership of the mobile IT infrastructure for a client in Wiesbaden, specifically focusing on the operation and advancement of Mobile Device Management (MDM) systems. As a Second Level Support Specialist, you will handle ticket systems, configure end-user devices, and manage device enrollment and rollouts. Your daily activities will include implementing and documenting technical changes, stabilizing the IT landscape, and ensuring compliance with security guidelines. The position is ideal for a service-oriented professional who enjoys optimizing systems and collaborating closely with internal teams. It offers an attractive salary up to €72,000, 30 days of vacation, and a modern workplace with the latest technical equipment. The role begins via personnel leasing with a clear option for permanent takeover by the client, providing a stable path into a family-friendly work environment with flat hierarchies.

Required Skills

Education

Not specified

Experience

  • At least 3 years of professional experience in the MDM environment
  • Proven experience in Second Level Support, including Change and Incident processes
  • Experience in managing and developing mobile IT infrastructure
  • Professional background in device configuration and system optimization

Languages

German (Fluent)English (Fluent)

Additional

  • Compliance with security guidelines (SÜ2 security clearance) is required. The position is located in Wiesbaden and is initially via temporary employment with an option for permanent hire.