IT Service Manager (Classified Information Systems) | Wirtschaftsinformatiker (m/w/d)

Job Summary

This role at BwBM in Cologne is a critical position focused on the technical and organizational management of classified information (VS) environments. As the central interface between users, IT security, and external service providers, the successful candidate will oversee the entire lifecycle of classified end-user devices and services. Day-to-day responsibilities include developing service strategies, issuing and configuring secure hardware, monitoring Service Level Agreements (SLAs), and coordinating with external vendors. This position is unique as it offers the chance to anchor specialized security expertise within a growing team that is expected to double in size by 2028. It is an ideal role for a professional who enjoys working in highly regulated environments where technical understanding meets process management and accountability. The position is permanent and offers significant creative freedom within the framework of national security requirements for the German Armed Forces' clothing management.