1st Level IT Service Technician | 1st Level IT Servicetechniker (m/w/d)

Job Summary

As a 1st Level IT Service Technician in Berlin or Munich, you will act as a technical bridge between users and technology, translating complex computer issues into understandable language. Your day-to-day responsibilities involve troubleshooting IT problems, documenting them in a ticketing system, and providing on-site hardware and software support. You will be responsible for installing software via distribution tools and managing a variety of devices including computers, printers, and mobile devices. This role is ideal for technical talents who enjoy finding creative solutions to daily system challenges within a collaborative team environment. The position offers an attractive entry into a growing IT service provider with modern equipment and a structured career development path. It is a full-time, permanent opportunity initially starting via temporary employment with a long-term perspective and a salary of up to €36,000 per year.