2nd Level IT Support Technician | 2nd Level IT Servicetechniker (m/w/d)

Job Summary

As a 2nd Level IT Support Technician based in Berlin or Munich, you will act as a vital link between end-users and complex IT infrastructures. Your day-to-day responsibilities involve administering client IT systems, resolving technical issues, and providing on-site hardware and software support for computers, printers, mobile devices, and networks. You will be tasked with translating technical jargon into understandable explanations for users while maintaining high IT standards and documentation. This role is ideal for technical talents who enjoy problem-solving and direct user interaction. The position offers a competitive salary up to €42,000 per year within a growing IT service provider environment. It features a long-term placement through temporary employment (Arbeitnehmerüberlassung) with attractive benefits including holiday and Christmas bonuses, a modern work environment, and clear paths for career development.