IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of Windows and/or Linux server environments. Your day-to-day activities involve analyzing and resolving complex technical disruptions within the IT infrastructure, focusing on network systems and server stability. You will act as a vital link between 1st and 3rd-level support, ensuring efficient escalation management and the implementation of new technologies. Beyond troubleshooting, you will contribute to system architecture planning, performance monitoring, and the automation of IT processes using modern scripting tools. This role is particularly attractive for professionals who enjoy variety, as it offers the opportunity to work with a broad tech stack including cloud platforms (Azure/AWS), virtualization (VMware/Hyper-V), and automation tools (Ansible/Puppet). The position is permanent and emphasizes continuous professional development through certifications and exposure to large-scale, modern IT projects.