IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer focusing on 2nd level support, you will be responsible for the administration and maintenance of Windows and/or Linux server environments. Your daily activities will involve analyzing and resolving complex technical malfunctions within the IT infrastructure, including network and server systems. You will work closely with 1st level support for escalations and assist 3rd level teams with the implementation of new technologies. Key responsibilities include monitoring system performance, implementing security patches, and contributing to infrastructure projects such as rollouts and migrations. This role is ideal for technical professionals who enjoy troubleshooting and process optimization. The position offers high variety by working with modern technologies like virtualization, cloud platforms, and automation tools. It is a permanent full-time role that provides excellent development potential through individual certifications and the opportunity to work in large-scale, exciting IT environments.