2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Mar 17, 2026
Full-time
Permanent

Job Summary

This role involves the administration and maintenance of Windows and Linux server environments within a 2nd level support framework. You will be responsible for analyzing and resolving technical malfunctions in IT infrastructure, including network systems and server architectures. Day-to-day tasks include collaborating with 1st and 3rd level support teams, monitoring system performance using tools like SolarWinds or Grafana, and implementing security patches. You will also participate in exciting projects such as migrations, rollouts, and automation initiatives using PowerShell or Bash. This position is ideal for technical professionals who value continuous learning and are comfortable working with modern cloud environments like Azure or AWS. The role offers a permanent contract in a growing company with significant development potential through certifications and exposure to large-scale IT environments, making it a highly attractive opportunity for those seeking technical variety and career stability.

Required Skills

Education

Not specified

Experience

  • Professional experience in Windows and/or Linux operating systems
  • Proven experience in network infrastructure and troubleshooting IT environments
  • Experience in system and network architecture planning and implementation
  • Experience with virtualization platforms and monitoring tools
  • Experience in documenting IT processes and creating operational manuals

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security.