2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Aschaffenburg, Bayern, Deutschland
Published Mar 17, 2026
Full-time
Permanent

Job Summary

This role involves the administration and maintenance of Windows and Linux environments within a professional 2nd level support framework. You will be responsible for analyzing and resolving technical malfunctions in IT infrastructure, including server systems and network architectures. Day-to-day tasks include collaborating with 1st and 3rd level support teams, implementing security patches, and monitoring system performance using tools like SolarWinds or Grafana. You will also play a key role in IT projects such as migrations, rollouts, and automation initiatives. The position is ideal for those who value continuous learning and are comfortable working with modern cloud technologies like Azure or AWS. What makes this role unique is the opportunity to work in large-scale, exciting IT environments with a focus on high-level security and data protection, backed by a permanent contract and clear paths for professional certification and development.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and system administration
  • Proven experience in managing Windows and/or Linux operating systems
  • Experience in network infrastructure and troubleshooting technical malfunctions
  • Experience with virtualization platforms and server technologies
  • Experience in implementing security policies, updates, and patches
  • Experience in documenting IT processes and creating operational manuals

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security. Permanent full-time position.