IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time (50%) position focuses on providing first-level support and managing the foundation's hardware and software ecosystem. Your daily routine will involve troubleshooting user issues via telephone, maintaining printing systems, and meticulously documenting IT assets. This role is ideal for a service-oriented professional who enjoys working with Microsoft technologies and complex IT structures. The position offers a unique opportunity to work within a multi-professional administrative team where your technical expertise directly supports meaningful social work. You will benefit from a structured onboarding process, professional development opportunities, and a supportive team environment with modern equipment.