IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in maintaining the digital infrastructure of a large social services organization. Operating from the Kürten-Biesfeld location, your day-to-day responsibilities will center on providing first-level technical support and phone assistance to users, ensuring the smooth operation of system hardware, software, and printing systems. You will be responsible for the meticulous documentation of all IT assets and assisting staff with technical queries. This part-time position (50%) is ideal for a service-oriented professional who enjoys working with complex technical structures and Microsoft environments. The role is particularly attractive due to its stable environment within a value-driven foundation, offering structured onboarding, professional development opportunities, and comprehensive benefits including a company pension and job-bike leasing.