IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of IT infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time position (50%) focuses on providing high-quality first-level support and maintaining essential system hardware and software. Your daily responsibilities will include managing printing systems, documenting technical assets, and providing friendly, professional assistance to end-users. This role is ideal for a service-oriented professional who enjoys working with Microsoft environments and telecommunications systems. The position offers a collaborative team environment, structured onboarding, and a comprehensive benefits package including a company pension scheme and job bike leasing, all within a value-driven non-profit organization.