IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in maintaining the digital infrastructure of a non-profit organization dedicated to supporting children and youth with complex emotional needs. Based in Kürten-Biesfeld, this part-time position (50%) focuses on providing high-quality technical support and system maintenance within a multi-professional administrative team. Your daily responsibilities will include handling first-level support requests, managing hardware and software deployments, and overseeing printing systems. You will serve as the primary point of contact for users, ensuring that technical issues are documented and resolved efficiently. This role is ideal for a service-oriented professional who enjoys working with Microsoft environments and telecommunications systems. The position offers an attractive package including professional development, competitive pay according to AVR-C standards, and benefits like a JobTicket and bicycle leasing, all within a supportive and value-driven work environment.