IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a critical role in maintaining the technical infrastructure that supports a large-scale social services organization. Based in Kürten-Biesfeld, this part-time position (50%) focuses on providing first-level support and technical assistance to users across the foundation. Your day-to-day responsibilities will include managing system hardware and software, overseeing printing systems, and maintaining detailed documentation of the IT landscape. This role is ideal for a service-oriented professional who enjoys troubleshooting and has a strong interest in complex technical structures. The position offers a unique opportunity to work within a multi-professional administrative team where your technical expertise directly contributes to a foundation dedicated to helping children and young people with emotional and psychological needs. You will benefit from a solid onboarding process, professional development opportunities, and a supportive team environment with modern equipment.