IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time position (50%) involves providing essential first-level support via telephone and in-person, managing system hardware and software, and maintaining printing systems. You will be responsible for the meticulous documentation of IT assets and providing direct assistance to users across the administration. This role is ideal for a service-oriented professional who enjoys technical troubleshooting and wants to work within a multi-professional administrative team. The position offers a unique opportunity to contribute to a meaningful social cause while benefiting from structured onboarding, professional development, and the stability of a well-equipped, innovative employer.