IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of IT infrastructure for an organization dedicated to supporting children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time (50%) position involves providing first-level support and phone assistance to users, managing system hardware and software, and overseeing printing systems. You will be responsible for the meticulous documentation of hardware and software assets while serving as a reliable point of contact for staff members across various departments. This role is ideal for a service-oriented professional who enjoys working with Microsoft environments and telecommunications systems. The position offers a collaborative team environment, professional development opportunities, and a comprehensive benefits package including a company pension and job ticket, all within a value-driven non-profit organization.