IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time (50%) position focuses on providing essential first-level support and maintaining the foundation's hardware and software ecosystem. You will be the primary point of contact for users, managing everything from telephone support to the maintenance of printing systems and telecommunications equipment. The role is ideal for a service-oriented professional who enjoys troubleshooting and documenting technical environments. What makes this position unique is the opportunity to work within a multi-professional administrative team for a value-driven, non-profit employer that offers structured onboarding, professional development, and comprehensive benefits like a job ticket and bike leasing.