IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

This role involves providing essential technical support for a non-profit foundation dedicated to helping children and young adults with complex emotional needs. As an IT Support Specialist, you will be the first point of contact for technical issues, managing first-level support via telephone and in-person interactions. Your day-to-day responsibilities include maintaining system hardware and software, managing printing systems, and ensuring comprehensive documentation of the IT infrastructure. This position is ideal for a service-oriented professional who enjoys troubleshooting and assisting users within a multi-professional administrative environment. The role is offered as a part-time position (50%) in Kürten-Biesfeld, providing a unique opportunity to contribute to a mission-driven organization. You will benefit from a structured onboarding process, professional development opportunities, and a supportive team climate, all while working with modern equipment and competitive benefits like a job ticket and bike leasing.