IT Onsite Support Technician | Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Holzkirchen, Oberbayern, Bayern, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

This full-time role based in Holzkirchen and Munich involves providing comprehensive technical assistance as the primary point of contact for onsite clients. You will be responsible for the day-to-day support of end-user devices, video conferencing systems, and the Microsoft O365 suite. Your tasks will include planning and executing software rollouts and updates, as well as collaborating with customers to adapt existing installations. A key part of the role involves gathering and relaying customer feedback to internal teams to drive service improvements. This position offers a long-term career perspective through a temporary-to-permanent contract model. It is particularly attractive for professionals seeking career development opportunities and additional benefits like the Edenred Card, all while working in a supportive environment that values technical excellence and customer-specific solutions.

Required Skills

Education

IT-related vocational training (e.g., Fachinformatiker) or equivalent professional qualifications/experience in the IT field.

Experience

  • Professional experience in IT Support or Service Desk environments
  • Practical experience in managing software updates and rollouts
  • Experience in supporting end-user hardware and digital workplace tools
  • Proven ability to provide technical support via phone, email, and in-person

Languages

German (Fluent)English (Fluent)

Additional

  • Valid Class B driver's license required; willingness to work at locations in Munich; eligibility to work in Germany (Arbeitnehmerüberlassung).