IT On-Site Support Technician | IT-Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role involves providing direct on-site technical assistance for a leading technology service provider in Hamburg. As an IT On-Site Support Technician, you will be responsible for the day-to-day operation of client systems and applications at prestigious industrial client locations. Your primary duties include processing customer inquiries, documenting all technical work, and providing 2nd level support for network environments, telecommunications components, and iOS devices. You will also manage Windows 10 and Office 365 environments. This position is ideal for professionals who enjoy hands-on troubleshooting and direct customer interaction. The role offers a unique opportunity to work in a 'Device as a Service' model with flexible working hours, flat hierarchies, and the potential for permanent takeover following an initial temporary placement. It is a secure workplace with professional development opportunities and a focus on independent initiative.