IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

In this role as an IT Service Technician in Munich, you will be the primary point of contact for users facing technical challenges, providing both on-site and remote support. Your day-to-day responsibilities involve resolving First and Second Level support tickets, managing Windows client systems, and maintaining hardware such as printers, network components, and telecommunications equipment. Beyond troubleshooting, you will contribute to various IT projects and ensure all technical processes are thoroughly documented. This position is ideal for professionals who enjoy direct user interaction and technical problem-solving. The role offers a stable, long-term perspective within an international environment, starting via personnel leasing with a clear option for permanent takeover. With predictable working hours and a central location in Munich, it provides an excellent work-life balance for IT professionals looking to grow their technical expertise in a dynamic team setting.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, IT Systems Clerk, or Information Electronics Technician).

Experience

  • Professional experience in IT support or system integration
  • Practical experience with Windows 7, Windows 10, and iOS operating systems
  • Experience in hardware and network troubleshooting
  • Experience using IT ticketing systems is preferred

Languages

German (Fluent)

Additional

  • Location: Munich. This is a full-time position initially offered through employee leasing with an option for permanent hire.