Onsite IT Service Technician | IT Servicetechniker (w/m/d) Onsite

Job Summary

As an Onsite IT Service Technician in Hamburg, you will play a vital role in maintaining the IT infrastructure for a market-leading IT solutions and service management provider. Your day-to-day responsibilities include installing and configuring hardware and software, providing 2nd level onsite support, and independently analyzing technical malfunctions. You will be tasked with troubleshooting Windows clients, printers, network systems, and telecommunications equipment while ensuring all steps are systematically documented. This role is ideal for proactive problem-solvers who enjoy direct customer interaction and escalation management. The position is offered through a temporary-to-permanent arrangement (Arbeitnehmerüberlassung), providing a unique opportunity to prove your skills with the potential for a permanent contract. With 30 days of vacation, flexible working hours, and a family-friendly culture, this role offers a modern work environment focused on professional development and long-term career growth.