IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician in Düsseldorf, you will be responsible for supporting the IT infrastructure of a leading industrial company. Your day-to-day activities involve providing on-site technical support for Windows clients, workstations, and laptops, as well as managing support tickets to ensure adherence to Service Level Agreements (SLAs). You will act as the primary point of contact for hardware and software troubleshooting, ensuring that end-users remain productive and technical issues are resolved efficiently. This role is ideal for someone with foundational IT support experience who enjoys direct interaction with technology and users. The position offers an attractive working environment with a market-leading IT service provider, featuring opportunities for professional development, company events, and a clear path toward permanent employment after an initial temporary placement. It is a great opportunity to work in a modern industrial setting with a focus on Windows-based environments.