IT Service Technician Onsite Dispatch | IT Servicetechniker (w/m/d) Onsite Dispatch

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in the Onsite Dispatch team, you will serve as a primary problem solver for hardware and software challenges directly at client locations in Hamburg. Your daily responsibilities include installing and configuring IT solutions, independently analyzing system malfunctions, and providing technical support to end-users. You will be responsible for receiving incidents, qualifying them, and managing the dispatching process to ensure infrastructure remains operational. This role is ideal for proactive professionals who enjoy hands-on troubleshooting and direct customer interaction. The position offers a modern work environment with 30 days of vacation and a family-friendly culture. Initially offered through a temporary staffing arrangement, there is a clear option for permanent takeover, making it a great opportunity for long-term career stability in a well-connected urban location.

Required Skills

Education

Completed technical training as an IT Systems Electronics Technician (IT-Systemelektroniker) or an equivalent technical qualification.

Experience

  • Professional experience in hardware and software installation and configuration
  • Experience in independent analysis of IT infrastructure malfunctions
  • Professional background in IT support and incident qualification
  • Experience working with modern Windows operating systems

Languages

German (Fluent)English (Fluent)

Additional

  • Location: Hamburg. This is a full-time position initially through employee leasing (Arbeitnehmerüberlassung) with a permanent takeover option.