IT Systems Technician 2nd Level Support | IT Systemtechniker 2nd Level Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Systems Technician for a successful trading company in Braunschweig with over 60 years of market history, you will serve as a central point of contact for hardware and software requirements. Your day-to-day responsibilities involve resolving technical disruptions within 1st and 2nd level support, assisting users with diverse IT queries, and coordinating with external service providers. This role is ideal for a proactive professional who enjoys troubleshooting in a stable yet dynamic environment. The position offers a secure workplace with flat hierarchies, direct communication channels, and significant room for personal initiative. Initially offered through personnel leasing, there is a clear option for permanent takeover by the client company. You will benefit from professional development opportunities and a performance-related salary while working on challenging projects within a well-established industrial and craft supply organization.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Systems Integration Specialist) or a comparable professional qualification.
Experience
- Professional experience in an IT environment or completed IT vocational training
- Practical experience in user support and troubleshooting
- Experience working with Hyper-V, Veeam, and network structures
- Experience with MSSQL, ODBC, and XML interfaces
- Experience in managing external service providers is preferred
Languages
Additional
- Valid Class B driver's license required. Position is located in Braunschweig. Initial employment via temporary agency with an option for permanent hire.
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