IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

As an IT Support Specialist based in Großwallstadt, you will join a global IT services and engineering firm providing essential technical support and infrastructure maintenance. Your day-to-day responsibilities include providing 1st and 2nd level support for hardware and software issues, configuring networks, and assisting users with MS Office products and VPN connectivity. You will manage the entire lifecycle of support tickets, from initial request to resolution, both remotely and on-site. Additionally, you will be responsible for the physical setup, expansion, and maintenance of workstations and peripheral devices like printers. This role is ideal for those who enjoy technical problem-solving and user interaction. The position offers an attractive salary package, flat hierarchies, and comprehensive training opportunities. Initially starting through a personnel agency, there is a clear option for permanent takeover by the client company, making it a stable career move with long-term growth potential.