IT Order Manager / Dispatcher | IT Auftragsmanager / Dispatcher (m/w/d)

Job Summary

This role involves ensuring smooth service delivery within a growing IT consultancy in Munich. As an IT Order Manager and Dispatcher, you will be responsible for the daily coordination and dispatching of service tickets within the IT department. Your primary tasks include scheduling appointments, qualifying incoming orders, and providing essential support to the technical team. You will act as a professional point of contact for both clients and end-users, ensuring that IT service requests are handled efficiently and accurately. This position is ideal for professionals with a background in on-site IT service or user support who excel at organization and communication. The role offers a permanent contract with a specialized IT consulting firm, featuring a modern infrastructure, a collaborative team environment, and excellent transport links in Munich. It is initially offered via personnel leasing with a clear option for permanent takeover.