IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Onsite Support based in Hamburg, you will be responsible for the end-to-end optimization of customer hardware and software systems. Your daily activities will involve installing and configuring hardware and software solutions, troubleshooting complex IT issues, and developing creative technical solutions within a collaborative team environment. You will also play a key role in technical escalation management and maintaining precise documentation of all work steps. This position is ideal for professionals who enjoy hands-on problem-solving and taking ownership of technical projects. The role offers an attractive package including flexible working hours, continuous professional development, and a structured onboarding process. Initially offered through a temporary staffing arrangement, there is a clear option for permanent takeover by the employer, making it a stable long-term career opportunity in one of Germany's leading IT service providers.
Required Skills
Education
Completed technical vocational training, such as an IT Specialist (Fachinformatiker), or a comparable qualification.
Experience
- Professional experience in IT support or a similar technical field
- Practical experience in the installation and configuration of hardware and software solutions
- Experience in analyzing and resolving disturbances in customer IT landscapes
- Experience in technical documentation and escalation management
Languages
Additional
- Location: Hamburg; Full-time position; Initially via employee leasing with an option for permanent hire; No cover letter required for application.
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