IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Onsite Support based in Hamburg, you will be responsible for the end-to-end optimization of customer hardware and software systems. Your daily activities will involve installing and configuring hardware and software solutions, troubleshooting complex IT issues, and developing creative technical solutions within a collaborative team environment. You will also play a key role in technical escalation management and maintaining precise documentation of all work steps. This position is ideal for professionals who enjoy hands-on problem-solving and taking ownership of technical projects. The role offers an attractive package including flexible working hours, continuous professional development, and a structured onboarding process. Initially offered through a temporary staffing arrangement, there is a clear option for permanent takeover by the employer, making it a stable long-term career opportunity in one of Germany's leading IT service providers.

Required Skills

Education

Completed technical vocational training, such as an IT Specialist (Fachinformatiker), or a comparable qualification.

Experience

  • Professional experience in IT support or a similar technical field
  • Practical experience in the installation and configuration of hardware and software solutions
  • Experience in analyzing and resolving disturbances in customer IT landscapes
  • Experience in technical documentation and escalation management

Languages

German (Fluent)English (Fluent)

Additional

  • Location: Hamburg; Full-time position; Initially via employee leasing with an option for permanent hire; No cover letter required for application.