IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

This full-time role based in Bremen involves providing essential onsite technical support for a prominent industrial service provider. As an IT Service Technician, you will be the primary point of contact for client workstations, responsible for the maintenance and troubleshooting of Windows 10 clients, printers, and network infrastructure. Your daily activities will include processing 2nd level support tickets, managing individual service orders, and utilizing ticket and remote file systems to resolve technical issues while keeping users informed of their request status. The position offers a modern working environment within a company that specializes in infrastructure monitoring, cloud services, and IT outsourcing. This is an excellent opportunity for a service-oriented professional looking for a stable role with a clear path toward permanent employment, featuring 30 days of vacation and structured professional development opportunities.