Onsite Support Team Lead | Teamleiter Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Donauwörth, Bayern, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

As an Onsite Support Team Lead in Donauwörth, you will be responsible for the technical leadership and coordination of a technician team consisting of 10 to 15 employees. Your daily responsibilities include optimizing existing workflows, participating in regular customer meetings, and ensuring high service quality through internal order coordination. You will act as a key point of contact for escalation management and end-user support. This role is ideal for a professional who enjoys balancing operational oversight with technical expertise. The position is offered through a managed services market leader, initially as a temporary placement with a clear option for permanent takeover. It offers an attractive salary, 30 days of annual leave, and structured onboarding, making it a stable and rewarding career move for an experienced IT support professional looking for leadership responsibilities.

Required Skills

Education

Not specified

Experience

  • Professional experience in team leadership and escalation management
  • Proven routine in handling key users and providing end-user support
  • Technical experience with Windows operating systems and multi-brand hardware (HP, DELL, Apple)
  • Experience in coordinating service times and deployments for teams of 10-15 technicians

Languages

Not specified

Additional

  • Location: Donauwörth; Full-time position; Initial placement via employee leasing with a permanent takeover option.