Onsite IT Support Technician | IT Supporttechniker Onsite (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an Onsite IT Support Technician in Donauwörth, you will be the primary point of contact for technical issues at a market-leading managed services provider. Your daily responsibilities include processing IT support requests (B/F, IMAC, and H+E tickets), implementing individual project orders, and providing 2nd level support directly at the customer's location. You will be responsible for maintaining Windows clients, printers, network components, and telecommunications equipment. This role is ideal for a customer-oriented professional who enjoys hands-on troubleshooting and hardware management. The position offers a stable long-term perspective with 30 days of annual leave, professional development opportunities, and an intensive induction phase. Initially starting as a temporary placement, there is a clear option for permanent takeover, making it an excellent opportunity for career growth within a structured and innovative environment.
Required Skills
Education
Not specified
Experience
- Professional experience in using standard Office applications and Adobe software
- Practical experience in handling current Windows operating systems
- Extensive knowledge in hardware maintenance including PCs, notebooks, and IP telephony
- Experience in processing IT support tickets and providing 2nd level support
- Proven track record in customer-oriented communication
Languages
Additional
- Location: Donauwörth; Full-time position; Permanent contract duration; Position involves temporary employment with an option for permanent takeover.
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