Field Service Technician | Fieldservicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As a Field Service Technician based in Hamburg, you will play a vital role in supporting a market-leading provider of IT solutions and service management. Your day-to-day responsibilities will involve serving as the primary point of contact for technical inquiries, coordinating and executing hardware deliveries, and performing on-site installations, setups, and removals at client locations. You will also be responsible for hardware and software deployments, component upgrades, and maintaining detailed records within a ticketing system to assist specialized departments. This role offers a long-term career perspective with an attractive salary and intensive onboarding. It is an excellent opportunity for those who enjoy hands-on technical work and direct customer interaction, providing a bridge between IT infrastructure management and physical service delivery. The position is initially through temporary employment with a clear option for permanent takeover by the client company.
Required Skills
Education
Completed vocational training in IT (IT Fachausbildung) or equivalent knowledge; career changers with relevant skills are welcome.
Experience
- Professional experience in IT field service is preferred but not mandatory
- Experience in hardware delivery, assembly, and decommissioning
- Practical experience with software and hardware deployments
- Experience documenting technical issues and solutions in ticketing systems
Languages
Additional
- Valid Class B driver's license is required. Must be based in or able to commute to Hamburg. Position involves physical handling of hardware and travel to customer sites.
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