Field Service Technician | Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

As a Field Service Technician based in Hamburg, you will play a vital role in supporting a market-leading provider of IT solutions and service management. Your day-to-day responsibilities will involve serving as the primary point of contact for technical inquiries, coordinating and executing hardware deliveries, and performing on-site installations, setups, and removals at client locations. You will also be responsible for hardware and software deployments, component upgrades, and maintaining detailed records within a ticketing system to assist specialized departments. This role offers a long-term career perspective with an attractive salary and intensive onboarding. It is an excellent opportunity for those who enjoy hands-on technical work and direct customer interaction, providing a bridge between IT infrastructure management and physical service delivery. The position is initially through temporary employment with a clear option for permanent takeover by the client company.

Required Skills

Education

Completed vocational training in IT (IT Fachausbildung) or equivalent knowledge; career changers with relevant skills are welcome.

Experience

  • Professional experience in IT field service is preferred but not mandatory
  • Experience in hardware delivery, assembly, and decommissioning
  • Practical experience with software and hardware deployments
  • Experience documenting technical issues and solutions in ticketing systems

Languages

German (Fluent)

Additional

  • Valid Class B driver's license is required. Must be based in or able to commute to Hamburg. Position involves physical handling of hardware and travel to customer sites.