IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

puro Personaldienstleistung GmbH

Neckarsulm, Baden-Württemberg, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

This role involves providing comprehensive technical support and onsite services within a managed services environment in Neckarsulm. As an IT Service Technician, you will be responsible for the end-to-end lifecycle of client hardware, including setup, maintenance, and management. Your daily tasks will involve installing and updating operating systems and software, performing individual configurations, and troubleshooting technical issues for end-users. The position bridges First and Second Level support, ensuring system stability and user satisfaction through direct onsite interaction. This opportunity is particularly attractive as it offers a long-term perspective through a temporary-to-permanent contract model, 30 days of annual leave, and intensive onboarding within a supportive team environment. It is an ideal role for a technical professional looking to apply their hardware and software expertise in a dynamic, innovative IT setting.

Required Skills

Education

Completed vocational training in the IT field, such as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or an equivalent qualification.

Experience

  • Professional experience in Onsite Support or IT Support
  • Practical experience in handling IT hardware and software systems
  • Experience in setting up and maintaining client hardware and software environments

Languages

German (Basic)

Additional

  • Valid Class B driver's license required. Position is based in Neckarsulm and involves onsite service for end-users.