IT Support Specialist | Fachinformatiker (m/w/d) IT Support

puro Personaldienstleistung GmbH

Großwallstadt, Bayern, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist at a market-leading IT solutions provider in Großwallstadt, you will play a vital role in maintaining and evolving modern IT infrastructure. Your day-to-day responsibilities involve setting up workstations and peripheral hardware, providing 1st and 2nd level support for software and hardware issues, and configuring company networks. You will act as a key point of contact for users, assisting with MS Office products, VPN connectivity, and general troubleshooting via a ticketing system. This position is unique as it offers a long-term perspective through a temporary-to-permanent contract model, allowing you to integrate into the company with intensive onboarding. The role is ideal for proactive professionals who enjoy a mix of remote support and direct user interaction within a service-oriented environment that values professional development and offers an attractive benefits package.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.

Experience

  • Professional experience in IT support with a focus on clients and networks
  • Practical experience in troubleshooting software and hardware issues
  • Experience in setting up and configuring workstations and peripheral devices
  • Proven track record of documenting support activities and managing support tickets

Languages

German (Fluent)English (Fluent)

Additional

  • The position is initially via personnel leasing with an option for permanent takeover. Location: Großwallstadt.