IT Support Specialist (Service and VIP Support) | IT Supporter (m/w/d) Service und VIP

Job Summary

As an IT Support Specialist focusing on Service and VIP support in Berlin, you will provide hands-on technical assistance for a traditional Berlin-based company. Moving beyond the desk, you will be responsible for the direct on-site support of end-users, including high-priority VIP stakeholders. Your daily tasks involve resolving IT issues independently, coordinating service appointments, and managing the installation and configuration of hardware components such as PCs, notebooks, and printers. You will also handle IMAC (Install, Move, Add, Change) processes and support hardware relocations. This role is ideal for a proactive professional who enjoys a mix of technical troubleshooting and physical hardware management. The position offers a long-term career path with a permanent contract option, modern equipment including a company phone and laptop, and a collaborative environment with flat hierarchies and quick decision-making processes.