Onsite IT Service Technician | IT Servicetechniker (m/w/d) Onsite
puro Personaldienstleistung GmbH
Job Summary
As an Onsite IT Service Technician in Hamburg, you will be the primary point of contact for end-user support across a variety of hardware and software environments. Your daily responsibilities include troubleshooting technical issues for desktops, notebooks, and mobile devices (iPhones), as well as managing workplace setups and IT relocations. You will provide direct, in-person assistance to users, ensuring all activities are documented within ticket systems and managing logistics-related configurations. This role is ideal for service-oriented professionals who enjoy hands-on problem-solving and direct user interaction. The position offers a high degree of variety by supporting diverse IT environments for a leading German IT service provider. Candidates can expect a structured onboarding process, flexible working hours, and long-term career development opportunities within a supportive team. The role is initially through temporary employment with a clear option for permanent takeover.
Required Skills
Education
Completed vocational training in the IT field, such as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Professional experience in IT support is required
- Experience in troubleshooting hardware and software problems on end-user devices
- Practical experience using ticket systems or order management systems
- Experience in workplace setup and IT relocation projects
- Experience in personal, on-site user support
Languages
Additional
- Located in Hamburg; full-time availability required; position is temporary-to-permanent (Arbeitnehmerüberlassung with option for takeover).
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