IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing professional onsite IT support for a market-leading IT solutions and service management company in Hamburg. As an IT Service Technician, you will be responsible for the day-to-day handling of support tasks at customer locations, focusing on Windows clients, Android devices, network infrastructure, and telecommunications. You will independently process IT support tasks and incidents using the customer's management system, acting as a critical point of contact for 2nd level support in production-related environments. The position offers a modern working atmosphere with high-quality office equipment and 30 days of vacation. It is an excellent opportunity for those seeking professional development and technical training within an established company. The role is initially through a temporary employment agency with a clear option for permanent takeover by the client, making it a stable path for long-term career growth.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Systems Electronics Technician) or a comparable qualification.
Experience
- Professional experience in IT support and onsite service delivery
- Practical experience with Windows environments and standard applications
- Experience working with Ticket and Request for Service (RFS) systems
- Experience in 2nd level support, specifically within production-related environments
Languages
Additional
- Valid Class B driver's license required. Location: Hamburg. Full-time position.
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