Industrial Support Service Technician | Servicetechniker Industrial Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an Industrial Support Service Technician, you will provide critical IT support for a well-known industrial company in Stade. Your daily responsibilities include managing incoming customer inquiries via a ticketing system, providing second-level support, and performing on-site service for Windows clients, iOS devices, and network/telecommunications infrastructure. You will also handle specialized hardware such as Windows-based point-of-sale (POS) systems, cash processing systems, and time-tracking devices. This role is ideal for technical professionals who enjoy a mix of remote troubleshooting and hands-on field work. The position offers an attractive salary, 30 days of annual leave, and a long-term career perspective with the opportunity for permanent hire. It is a unique chance to work within a reputable IT service environment while supporting high-tech industrial operations.
Required Skills
Education
Completed vocational training as an IT Specialist for Application Development or System Integration, Industrial Systems Technician, IT Assistant, or a comparable qualification.
Experience
- Professional experience in IT support, ideally spanning several years
- Experience with Windows-based point-of-sale and cash processing systems
- Experience with the hardware and configuration of time-tracking systems
- Experience in handling customer inquiries and second-level technical issues
Languages
Additional
- Valid Class B driver's license required. Location: Stade, Niederelbe. Full-time position with option for permanent takeover.
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