IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Ingolstadt, Donau, Bayern, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Ingolstadt, you will be responsible for the onsite support of client workstations for a major automotive manufacturer. Your day-to-day activities involve managing Windows clients, including workstations, laptops, and mobile devices, while ensuring strict adherence to Service Level Agreements (SLAs). You will handle various ticket types such as Break/Fix, IMAC, and H+E, and provide remote support to other customer locations across Germany. This role is ideal for technical professionals who enjoy hands-on hardware and software troubleshooting in an industrial managed services environment. The position offers a stable, long-term career path with the potential for direct permanent employment at the client company. It features predictable working hours and a straightforward application process where only a resume is required to start. This is a versatile role within a professional team that values diversity and transparent communication.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, Information Electronics Technician, or a comparable qualification).

Experience

  • Professional experience in supporting Windows workstations, laptops, and mobile devices
  • Experience with current client hardware such as notebooks and PCs
  • Professional experience in software support specifically for MS Office
  • Experience in onsite and remote technical support within an industrial or corporate environment

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Location: Ingolstadt, Donau. Full-time position with option for permanent takeover.