IT Onsite Support Technician | IT Techniker Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Mar 15, 2026
Full-time
Permanent

Job Summary

This full-time role in Augsburg offers a dynamic opportunity to join a leading managed services provider as an IT Onsite Support Technician. You will be responsible for the day-to-day resolution of technical issues through incident management, service requests, and hardware repairs (Break & Fix) for desktops, notebooks, and tablets. The position involves a mix of direct onsite interaction and remote support, including the installation of software and operating systems and the maintenance of technical documentation. Candidates should possess strong technical experience in user support and a deep understanding of modern Windows environments. This role is particularly attractive due to its long-term perspective, 30 days of annual leave, and the support of an experienced local team within an international work environment. The position is initially through personnel leasing with a clear option for permanent takeover by the client company.

Required Skills

Education

Not specified

Experience

  • Proven technical experience in onsite service, user support, and 2nd level support
  • Professional experience in the administration of Windows workstations and laptops
  • Experience in handling local applications, client peripherals, and mobile devices
  • Experience performing hardware repairs under warranty for various end-user devices

Languages

Not specified

Additional

  • Location: Augsburg; Full-time availability required; Position involves personnel leasing with an option for permanent hire; 30 days of vacation provided.