IT Support and Customer Service Technician | Servicetechniker (m/w/d) IT Support und Kundenservice

Job Summary

This role involves providing comprehensive technical support and customer service in Hallstadt, focusing on the installation and maintenance of hardware and software within client and server environments. As an IT Support and Customer Service Technician, you will be responsible for implementing systems into existing networks, managing 1st level support requests, and coordinating 2nd level escalations. The day-to-day operations include documenting service calls in a helpdesk system and assisting in the planning and execution of various IT projects. This position is particularly attractive due to its flexible working arrangements, including mobile work options and a modern flextime model. Candidates will benefit from a supportive atmosphere that includes professional development opportunities, mobility subsidies, and a dog-friendly office environment. The role is initially offered through temporary employment with a clear path toward a permanent takeover by the client company.