IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This full-time role based in Neckarsulm involves providing comprehensive onsite technical support for an international IT services and engineering firm. As an IT Service Technician, you will be responsible for the entire lifecycle management of client hardware and software, including installation, administration, and troubleshooting of hardware, software, networks, and communication systems. You will act as the direct Second Level Support contact for users, ensuring technical documentation and inventory data remain accurate. The position offers an attractive salary package and individual development opportunities within a global work environment. Initially starting as a temporary placement, there is a clear intention for permanent takeover by the client company, making it an excellent opportunity for long-term career growth in the IT sector.
Required Skills
Education
Successfully completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Customer Support, IT System Electronics Technician, IT System Management Assistant, or Information Electronics Technician).
Experience
- Professional experience in IT support or a related technical field
- Experience in hardware and software installation and maintenance
- Experience in error analysis and troubleshooting for networks and communication systems
- Experience in Second Level Support and direct user interaction
Languages
Additional
- Valid Class B driver's license is desirable. The role is located in Neckarsulm and involves a temporary-to-permanent contract model.
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