IT Service Technician 2nd Level Onsite Support | IT-Servicetechniker 2nd Level Onsite Support (m/w/d)

Job Summary

As an IT Service Technician for 2nd Level Onsite Support, you will be responsible for providing technical assistance directly at a prestigious industrial client's location in Hamburg. Your daily routine involves managing and resolving customer inquiries through a ticketing system, focusing on Windows client environments, iOS devices, and network/telecommunications infrastructure. You will work both on standard ticket processing and individual project assignments. This role is ideal for technical professionals who enjoy direct user interaction and hands-on troubleshooting. The position offers an attractive work environment within a well-known IT service and engineering company, featuring flexible working hours, career development planning, and a 'Job Rad' leasing option. It is initially offered through temporary employment with a clear option for permanent takeover, making it a stable yet dynamic career move.